Contact Us

Contact Us
We’re Here to Help

At Children’s Place, we believe shopping for kids should be simple, enjoyable, and stress-free. Whether you have a question about your order, products, shipping, returns, or anything else, our customer support team is here to help.

We’re always happy to hear from you and make sure your shopping experience is the best it can be.

Get In Touch

Have questions? Contact us anytime.

Customer Support Email:
goodspicks_store@163.com

Customer Service Hours:
Monday – Friday
9:00 AM – 6:00 PM (EST)

We will respond to your message within 1–2 business days.

How Can We Help?
Order Support

Need help with your order?

We can assist with:

Order status updates
Order changes
Shipping questions
Delivery issues
Payment concerns
Product Questions

Need more information about our products?

Our team can help with:

Size recommendations
Product details
Availability
Material information
Returns & Exchanges

Need to return or exchange an item?

Please contact our customer service team for assistance with:

Return requests
Exchange options
Refund questions
Send Us a Message

Please include the following information so we can assist you faster:

Full Name
Order Number (if applicable)
Email Address
Your Question or Concern

We appreciate your patience and will get back to you as soon as possible.

Thank You for Choosing Children’s Place

From everyday essentials to cozy pajamas and special outfits, we’re proud to be part of your child’s everyday moments.

Thank you for allowing us to bring comfort, style, and happiness to your family.

Children’s Place
Comfortable styles. Happy kids. Beautiful memories.